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Unbabel unveils new integration, removing language barriers in Zendesk Chat

Leading AI scaleup and Translation-as-a-Service specialist extends integration capability with customer service platform Zendesk Unbabel cements its position as Premier Translation Partner of one of the world’s leading customer engagement platforms First public demonstration to be held at Zendesk’s ‘Relate’ event in San Francisco 12th-14th Nov – Unbabel a Gold ...

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Democrats to probe Trump actions on AT&T, Amazon: aide

When Democrats take control of the U.S. House they plan to investigate the Trump administration’s attempt to block AT&T Inc from acquiring Time Warner, and whether officials sought to punish Amazon.com Inc by prodding the U.S. Post Office to hike shipping prices for the world’s largest e-commerce company, a senior ...

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Alibaba Singles' Day sales hit $10 billion in first hour

Chinese e-commerce giant Alibaba Group Holding Ltd settled roughly 69 billion yuan ($9.92 billion) in the first hour of its annual Singles’ Day on Sunday, up roughly 21 percent from last year’s early haul of 57 billion yuan. Singles’ Day is the world’s biggest online sales event and last year ...

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The Asian businesses surviving high street closures

Diwali time is big business on Asian high streets like Soho Road in Birmingham. Many of these shops were set up in the 1960s to serve migrant communities and to provide jobs. And while British high streets have struggled, Asian grocers continue to buck the trend. Immigrant entrepreneurs in the ...

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Bupa Global Continues to Drive Business Change with Confirmit

Highly successful Customer Experience programme drives long-term culture change and ROI New York, NY, London, UK and Oslo, Norway: November 7th, 2018: Leading international health insurer Bupa Global has strengthened its relationship with Confirmit to use the company’s solutions to run its highly successful Customer Experience programme. Bupa logo Bupa ...

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