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Fiber optic sensing specialist FBGS Group receives growth-financing to accelerate automation drive and Asian expansion

Hampleton Partners Advises in Fundraising Deal JENA, MUNICH & LONDON – 5 September 2018 – FBGS Technologies GmbH, a leading supplier of advanced fiber-optic sensing solutions and components (based on Fiber Bragg Gratings (FBG) technology), has secured single-digit million-dollar growth financing, to accelerate its manufacturing automation programme and build out ...

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Buyers confused by rugged mobile computing terminology

Panasonic warns rugged device buyers to check manufacturers’ claims Buyers of rugged mobile computing devices are confused by the terminology describing just how tough their notebooks, tablets and handheld devices are. New research reports 85% of business buyers of mobile computing devices believe standards for ruggedness are already in place ...

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Avoidable customer churn costs British businesses £25 billion

Electricity, insurance, gas and broadband suppliers top the CallMiner Index Empathy in call centres is key to loyalty success London, United Kingdom, 3rd September 2018. New research released today by CallMiner, the leading platform provider of award-winning speech and customer engagement analytics, reveals that British businesses are driving customers away ...

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Tungsten Network selects NewVoiceMedia as contact centre partner to transform service experience for global customer base

LONDON, 30 August 2018 – NewVoiceMedia, a leading provider of cloud contact centre and inside sales solutions, announced today that Tungsten Network has selected its NVM Platform to better serve its global customer-base by delivering exceptional, emotive experiences. Tungsten Network, a secure business transaction network, signed an agreement with NewVoiceMedia ...

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ADLV Members Meet GDPR Compliance Rules Deadline

With the support of the DVLA, the ADLV (Association for Driving Licence Verification) now sees the ‘light at the end of the GDPR transition tunnel’. Recent GDPR based changes announced by the DVLA, meant that over 2 million drivers were required to grant new driving licence data check permissions to ...

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Female FTSE chiefs pocket £3m less than men

Gender pay gap at the top of the FTSE 100 reaches 55% for CEOs and 77% for Chairs 77% of FTSE 100 companies do NOT have a female CEO, CFO or Chair CMI calls for real transparency on total pay and firm-level targets for closing the gender pay gap 19 ...

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