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Analytics software company achieves higher NPS than Microsoft and Apple

Provider of Advanced Engagement Analytics Boasts High Marks for Quality Customer Experience – Majority of Customers Would Recommend CallMiner to Friends or Colleagues London, UK – December 14, 2017 – CallMiner, the leading platform provider of award-winning speech and customer engagement analytics, announced today the release of its Net Promoter ...

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RS Components Expands Customer Experience Programme with Confirmit

Leading distributor of engineering products signs three-year renewal to support customer-centricity London, UK, New York, NY and Oslo, Norway: 14 December, 2017: Confirmit has today announced that RS Components (RS), the global distributor for engineers, has renewed its agreement with the company for a further three years. RS has worked ...

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The 5 Habits of Extreme Learners

Commentary —Stephanie Shafer We must empower students to take control of their own learning By Milton Chen Over the past decade, the most prominent school reform effort has been the development of the Common Core State Standards and their assessments, which were intended to support college and career readiness. However, ...

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Artificial Intelligence Is Around the Corner. Educators Should Take Note

Commentary —Harry Campbell Educators aren’t taking advantage of this still-early moment in AI development By Michael Bennett December, 2027 A Plausible Near Future One winter morning, a 5th grader will be awakened earlier than usual by Maestra, a commercially available virtual mentor that curates her comprehensive educational environment. Having monitored ...

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Students Must Be Prepared to Reinvent Themselves

Commentary —Skip Sterling What will the job market look like in 2030? By Christopher Dede In my 45 years as a professor of learning technologies, I’ve had just one “career,” yet I’ve had to reinvent myself many times. Thanks to the rise of social media, my instructional goals and teaching ...

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We Need to Modernize Education. The Clock Is Ticking

Commentary —Christophe Vorlet Flipping the curriculum could help us meet the demands of the artificial-intelligence era By Charles Fadel Technologies such as artificial intelligence, robotics, and biotech are redefining what it means to be human—and employable. Jobs are disappearing as automation replaces the need for people. New occupations are emerging ...

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