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Zoho Deepens Analytics and AI in New Customer Experience Platform

Zoho CRM Plus, powered by Zia and Zoho Analytics, delivers seamless flow of insight to help businesses masterfully create positive customer experiences Utrecht, The Netherlands—November 15, 2018 — Zoho today unveiled the next generation of Zoho CRM Plus, its all-in-one customer experience suite that empowers Sales, Marketing, Customer Support, and ...

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Monmouthshire Building Society Selects Unisys to Provide New Digital Banking Services to its Customers

Unisys’ Elevate™ platform enables the mutual building society to deliver current account services in-line with the latest UK high street and challenger banks LONDON and BLUE BELL, Pa., November 15, 2018 – Unisys Corporation (NYSE: UIS) today announced that Monmouthshire Building Society (MBS) has selected Unisys’ omnichannel banking platform Elevate™ ...

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Secure Chorus hosts its 2nd ‘Thought Leadership Platform’ focused on data security in the financial services sector

14th November 2018: Not-for-profit membership organisation, Secure Chorus yesterday hosted the second in its Thought Leadership Platform series, with the event held at London’s Level39 in Canary Wharf, addressing data security in the financial services sector. The industry round table brought together information security experts with accountancy sector professionals, including ...

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Cornerstone Names Winners of 2018 Client Excellence Awards

Cornerstone OnDemand recognises leading client organisations for innovation and excellence in talent management at Cornerstone Convergence EMEA 2018, the company’s 10th annual client conference LONDON – 14 November, 2018 – Cornerstone OnDemand (NASDAQ:CSOD), a global leader in cloud-based learning and human capital management software, today announced the recipients of the ...

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Hermes digitally enhances parcel delivery experience with IMImobile

Parcel delivery provider to use IMImobile’s communications platform, IMIconnect, to orchestrate digital customer engagement LONDON, 14 November 2018 – Global cloud communications software and solutions provider IMImobile PLC, has been chosen by Hermes for the implementation of its new parcel notifications strategy as part of the company’s ‘Digital Futures’ programme. ...

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Qubit announces new solutions for Beauty, Fashion and Luxury to deliver personalized brand experiences in high-growth categories

[LONDON – 13th November 2018] Qubit, a leader in marketing personalization technology, today announced the availability of three new solutions designed for beauty, fashion and luxury retailers. Each package includes Qubit’s proprietary personalization platform along with specific personalization use cases that are designed to drive engagement, repeat purchases and lifetime ...

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NewVoiceMedia wins Digital Innovation Award for speech analytics solution

Conversation Analyzer identified as most innovative technology in customer excellence category LONDON, 13 November, 2018 – NewVoiceMedia, a Vonage Company (NYSE:VG) and a leading global provider of cloud contact centre and inside sales solutions, has been named winner of the Ventana Research 2018 Digital Innovation Award for Customer Excellence. NewVoiceMedia ...

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