LONDON, U.K., 17 October 2017 – International law firm, Eversheds Sutherland LLP, has selected Lexis® InterAction® Business Edge, a comprehensive cloud-based CRM solution, from LexisNexis® Enterprise Solutions; to optimise the firm’s business development efforts and to support the growth of this newly merged entity. Business Edge will automatically provide the business development teams with firm-wide ‘lawyer to client’ engagement dashboards to assist and support the firm’s focus areas. Eversheds Sutherland will have complete transparency of its business development activity, including breadth, depth and strength of firm-wide relationships, coupled with forecasting and pipeline tracking to help the firm achieve its business growth goals and provide enhanced client service. The firm will be able to encourage accountability for business development processes across all stakeholders and establish a relationship development mindset for the firm.
Eversheds Sutherland chose Business Edge to enable the firm to define it business development focus, automate processes, and optimise client relationships for growth. The reporting capabilities offer timely and insightful management information, which was very attractive to the firm’s new leadership. This powerful insight will be accessible to all, in and out of the office.
Clifton Harrison, Director of Marketing and Business Development at Eversheds Sutherland, explained, “We enjoy using InterAction to improve the relationships we have with clients. The latest functional upgrade, Business Edge, will enable us to streamline our business development activity; and critically, the insightful analytics it offers will allow us to develop long term relationships with clients to support the firm’s growth objectives.”
Presently, Eversheds Sutherland is deploying Business Edge in the London office to all of its business development teams to complement and support their firm-wide and existing InterAction deployment.
Andy Sparkes, General Manager at LexisNexis Enterprise Solutions, commented, “We are delighted to have a firm of the calibre of Eversheds Sutherland on board. With law firms operating in increasingly complex and competitive environments, having an in-depth understanding of clients and prospects is crucial to turn opportunities into profitable business. At the same time, firms need to optimise their business development budget, time and resources. The analytics provided by Business Edge facilitates a strategic approach to business development based on informed decision-making.”
Engineered specifically to support best practices for law firm business development, Lexis® InterAction® Business Edge consolidates relevant business development information, establishes consistent processes across the firm, and provides easy access to dashboards and reports that provide a complete picture of business development efforts and outcomes. This solution provides law firms with a competitive advantage by helping them sharpen focus on the business development processes and tactics that are likely to produce the best bottom-line results and maximise firm growth.
About LexisNexis® Legal & Professional
LexisNexis Legal & Professional is a leading global provider of content and technology solutions that enable professionals in legal, corporate, tax, government, academic and non-profit organisations to make informed decisions and achieve better business outcomes. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services. Today, LexisNexis Legal & Professional harnesses leading-edge technology and world-class content to help professionals work in faster, easier and more effective ways. Through close collaboration with its customers, the company ensures organisations can leverage its solutions to reduce risk, improve productivity, increase profitability and grow their business. LexisNexis Legal & Professional, which serves customers in more than 175 countries with 10,000 employees worldwide, is part of RELX Group, a global provider of information and analytics for professional and business customers across industries.
As a leading provider of software platforms, LexisNexis® Enterprise Solutions (www.lexisnexis-es.co.uk) works with customers to drive productive, efficient and reliable business decisions. Its solutions include Lexis® Visualfiles™, for case management and workflow; Lexis® InterAction®, a customer relationship management tool; and LexisOne™, an enterprise resource planning solution that is built on Microsoft Dynamics 365.
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Acting Head of Marketing,
LexisNexis Enterprise Solutions
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